Shipping Policy

Ⅰ.Delivery Time

The total estimated time it takes to receive your order is shown below:
  • You place your order
  • (Processing time)
  • We ship your order
  • (Shipping time)
  • Delivery!
Total Estimated Delivery Time:The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.

Processing time: The processing time is the time it takes for the seller to prepare the item(s) for shipment. There are different processing times for different items depending on product category and volume. Usually it is around 3 to 5 business days to process.

Shipping time: Shipping time varies depending on where you're located and which shipping method you choose. You can check the following as a reference shipping time.

Ⅱ.Shipping Methods

We provide Standard Shipping to most countries, and Express Shipping services are still gradually opening up. Below is an estimated shipping time and cost for our shipping method:
Country Shipping Method(s) Shipping Time Costs
United States Standard Shipping 10-18 business days US$7.99/
Free - Orders over US$50.00
United Kingdom 10-18 business days
Canada 10-20 business days
 New Zealand
8-20 business days
Europe 10-25 business days
Other Countries 10-30 business days
  1. The shipping time mentioned above refers to the estimated time of business days that the shipment will take after an order has been shipped.
  2. Business days do not include Saturday/Sunday and any public holidays.
  3. These estimates are based on normal circumstances and are not a guarantee of delivery times.


Ⅲ.Shipping Restrictions

For orders shipped to remote locations, shipping time will take longer than usual. Please allow additional time for shipping orders.

The following countries are out of delivery:
China Mainland, Cambodia, Russia, Ukraine, India, South Africa, Sri Lanka, South Sudan, St. Martin, Peru, Caribbean Netherlands, Chile, Bosnia & Herzegovina, Guernsey, Isle of Man, French Southern Territories, South Georgia & South Sandwich Islands, Bouvet Island, Cuba, Heard & McDonald Islands, Iran, Netherlands Antilles, North Korea, Syria.



Ⅳ.Custom Duties

For international orders, import duties, taxes, and charges are not included in the shipping cost. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers. Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, We cannot declare purchased items as a gift or list an amount that lower than the actual product price.



.Shipping Incidents

If you have not received your item(s) for a long time, you are eligible for a full refund after we have conducted a postal investigation.

Full refunds are not available under the following circumstances:

1. Delays caused by the buyer providing incorrect or incomplete delivery information;

2. Delays in delivery caused by any force majeure incidents, such as natural disasters, bad weather, and war;

3. Any un-insured order that is lost or stolen;

4. Delivery delay caused by any other reason beyond control, such as public holidays and Customs issues.

Certainly, we also offer free and prepaid re-shipping services in the event of an shipping incident. But that all depends on the specific circumstances.


Ⅵ.How to view my order shipping status?

1. By our email

After successfully paying and placing the order, you will receive a confirmation email, which will contain all the products you purchased this time; After the order is dispatched, you will receive another email, which will contain the shipping tracking information of your package. Please be sure to check your email information to prevent it from being thrown into the garbage bin.

Some orders may not be able to successfully display the order shipping information due to a short time. Please do not worry. This does not mean that your package has not been dispatched. Please wait patiently for a period of time and you will get the shipping information according to the shipping tracking information.

2. By our customer service team

If the above inquiry method cannot solve your questions, you can get help through the following contact information. We welcome your consultation at any time.

Contact information: